Heather Wagenknecht

VP, Customer Team

Heather is responsible for sales strategy, business development, customer relationships, and works closely with our territory sales directors, solutions engineering, pricing, and legal teams.

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Beyond ExteNet

  • Heather is an avid runner and resides in Batavia, IL with her husband Dave and their 3 children (Maddyn, Halas and Briggs). She loves cheering on her kids at all of their activities from Cross Country, Basketball, Soccer, Swim Team, Football, Baseball and Orchestra.
  • Heather organizes an annual fundraiser for Batavia United Way, which supports the local community: funding programs for seniors to receive food and prescriptions, providing Meals on Wheels to local residents in need, supporting childcare for low-income families, funding anxiety and substance abuse programs at school, and hosting a holiday Adopt-a-Family program.

About Heather

As Vice President of the Verizon Customer Team, Heather manages ExteNet’s customer relationships, strategy, and new business with this customer account.

Prior to joining ExteNet, Heather worked at Alcatel-Lucent (Lucent Technologies) with a strategic focus on Verizon’s headquarters and planning groups. Heather led a team of marketing, sales, and product experts in developing comprehensive programs for Verizon Wireless. As sales lead at Alcatel-Lucent, Heather’s teams carried selling plans nearing $500M each year. Heather was also awarded Presidential and Achievers Program during her time at Alcatel-Lucent.

Heather joined ExteNet in April 2014.  During her tenure at ExteNet, Heather has supported all Carriers in the Midwest, partnering to find solutions for small cells, technology growth, indoor deployments, and fiber networks. In 2019, Heather was named the Vice President of Customer Team for Verizon, where she has applied her energy and experience to deepen and broaden our relationship with Verizon.

Heather received her BA in Corporate Communication, and her Certificate of Business Administration from Creighton University in 2000.

Leadership Team

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