Delivering Tomorrow’s Connectivity Today in Hospitality

While hotel owners have emphasized cleanliness and service quality for years, digitalization has ushered new connectivity requirements. It’s no longer enough to provide broadband connections in rooms. Today, the entire hotel property needs to support mobile broadband connectivity and accommodate new-age habits. Travelers post real-time updates on Twitter, Yelp and other social media platforms while rating their stay almost instantaneously. With user ratings impacting occupancy and rates real-time, an indoor converged communications infrastructure is needed to satiate guest needs and deliver a connected venue experience.

ExteNet is a trusted communications infrastructure partner operating networks in 50+ hospitality venues today. Our roster includes properties owned and managed by leading hospitality brands including Omni Hotels and Marriott. Our fiber and mobility service expertise become critical for ownership as we assume the responsibility of delivering world-class and reliable communications and help differentiate the property in this ultra-competitive landscape.

Your Connected Hotel, Our Network Promise

While travelers expect anytime and anywhere mobile broadband connectivity, hotels need to plan for scalable networks as major events can generate an influx of visitors to a city. For instance, football’s annual Big Game brings swarms of people to the host city every year. ExteNet works extensively with the city and mobile network operators (MNOs) for outdoor mobility service, and the hotels and MNOs for indoor mobility service, to deliver a connected experience.

As a neutral-host and converged communication infrastructure provider, ExteNet provides valuable service for ownership including:

  • We deliver multi-carrier mobile connectivity by engaging all the MNOs for their 4G LTE and 5G service
  • We serve as the single point of contact for all communication needs
  • We accommodate construction timing requests to minimize disruptions and guest complaints
  • We are technology experts and will always design the network to be future-proof

Enabling IoT (Internet of Things) and Building Automation is important for property owners. We provide the expertise to utilize our fiber infrastructure to manage traditional building services like air, water, gas, elevator, signage and security and deliver a smartly connected building. To serve our customers further, our NOC is available 24/7 to address technical and operational needs that may arise.

Please contact ExteNet at sales@extenetsystems.com to discuss ways we can help you build your next-generation communications network indoors.