Careers

Engineer, IP Networking

Location: Lisle
Title: Engineer, IP Networking

ExteNet Systems plans, builds, operates and owns an extensive portfolio of neutral-host, multi-operator distributed wireless networks (DAS, Small Cell, Distributed EPC and WIFI) throughout North America, which are leased to mobile service providers. ExteNet owns and operates carrier-class 24x7x365 Network Operations Centers and has the responsibility to commission, monitor, operate and maintain the distributed networks and network assets, according to carrier-grade network availability, performance and security SLAs.

Position Overview

IP Networking Engineer is responsible for developing, testing, documenting, implementing and managing secure, carrier-class, remote network/device monitoring and operations policies, standards, methods and procedures in support of the Network Operations group within Global Services.

The Engineer, IP Networking is also responsible for providing IP-related network architecture and design validation and guidance to the ExteNet Network Design team. He/she will ensure the Network Design team incorporates the policies, standards, methods and procedures developed and maintained within Network Operations, in their design objectives, and into their work product. Ensuring our approach, standards, methods and work product enable and drive carrier-grade network availability and performance is critical to our success.

Responsibilities

  • design, implement and support wireless networking infrastructure
  • design, implement and support of network security devices
  • develop and maintain positive working relationships with clients, internal & external cross-collaborative teams
  • develop project documentation, including statements of work, detailed project plans, architecture designs, detailed implementation plans, deployment plans, project test plans, and operational training material
  • support the development of standards that produce high availability, scalable and robust network and wireless designs including the development and maintenance of written documentation
  • configure VPN, Wireless technologies, routers, switches, system security and firewalls
  • identify, coordinate and document preventive, proactive and corrective maintenance requirements
  • plan, execute and supervise planned network maintenance projects such as software or hardware upgrades, network expansion and data collection activities
  • troubleshoot, provide technical support and technical problem resolution
  • coordinate and manage outage restoration efforts, including joint outage conference bridges with customer, vendors and partner teams
  • directly communicate networking ideas and concepts to customers, vendors, partners and peers
  • lead, manage, and improve work processes

Qualifications

  • a strong commitment to teamwork and collaboration in a matrixed organization
  • an open, engaging and inclusive approach to work and the communication skills to work well with all levels of technical and managerial staff
  • demonstrated success in a technical leadership role within a 24x7x365 operational support center
  • proven hands-on leadership managing outages and service restorations
  • experience working in an emerging growth technology services company
  • the ability to convey a strong sense of urgency, responsiveness, follow-through and successfully manage outcomes
  • experience with the sales, design, implementation and/or support in network technology solutions
  • a Bachelor's degree, preferably in a technical discipline, CCNP/CCWP/CCIE or equivalent
  • the ability to work in a 24/7 environment without supervision

A minimum of 4 years’ experience with and/or knowledge of:

  • IP network products, routing protocols and the strategic direction of networking technologies
  • wireless solutions (LTE and Wi-Fi)
  • designing and implementing high availability networks & new network topologies
  • best practices around WAN/LAN, mobility, switching, routing, security and convergence
  • engineering and support of multiple enterprise WIFI environments
  • engineering and support in LTE Core and Radio equipment (eNB)
  • administration, support, and operation of the Orion SolarWinds platform
  • developing high-level design procedures
  • administration support software O&M tools for LTE maintenance and operations RAN equipment, ie: 5620 SAM “Service Aware Manager” – Nokia / ALu, Spider Net – SpiderCloud Wireless, and Ericsson OSS
  • small cell wireless technologies and Ethernet backhaul solutions
  • virtualization and storage technologies