Global Services

Your Partner to Ensure a World Class User Experience

Customer Experience
ExteNet understands the numerous benefits and competitive advantages a properly engineered, constructed and supported Distributed Wireless Network solution can provide to reliably deliver a superior user experience across network technologies, mobile devices and service environments.

Network Performance
We also understand the competitive influences that are pressuring budgets, compressing project schedules and raising performance & service availability objectives. ExteNet’s Global Services organization offers up a variety of options to ensure your distributed network investment operates as designed and all the time.

ExteNet’s Global Services Organization offers Comprehensive, Scalable and Customizable Options across 3 main service categories to enable top- tier Network Performance and Reliability:

Network Operations Services

For customers who require a cost effective, high availability support model within key areas of: network monitoring, reporting and general Tier 1 and 2 maintenance and support.


Field Operations Services

As an extension of the Network Operations services, field support is a package of services options intended to provide more localized and/or on-site support activities for the network in order to address issues such as complex fault mitigation, hands-on maintenance and tuning and network spare component logistics.
Professional
Services


Robust portfolio of services customizable to customer specific requirements in the areas of network design and testing, performance tuning and Tier 3 issue mitigation.

ExteNet Services Financial Benefits

Revenue and margin protection

Optimized asset utilization

Reduce and eliminate unplanned and costly operations expense

Limit service disruptions

Superior Customer Experience


ExteNet Services Partnership
Let ExteNet be your trusted partner enabling you to maximize the return from this critical network asset that is the cornerstone of your business.


ExteNet’s Services Value Includes:

  • Extensive Wireless Infrastructure Experience and Expertise across Cellular, Wi-Fi and Custom Network Solutions
  • High Network Reliability and Services Availability Operations Expertise
  • Dedicated National Team and Coverage
  • Expert Engineering Support
  • Technology Independent – Multi-Vendor and Multi-Technology Network Operations Expertise
  • World Class Network Operations Center (NOC) at ExteNet’s Corporate HQ for 24x7x365 network monitoring, reporting and support

NOC
Field Services
Professional Services